Book yourappointment.

All bookings require a non-refundable booking fee. The remaining balance should be paid in cash at your appointment.

Card payment is available and will incur a £3 cover fee.

You can cancel your appointment via your first confirmation email.

You may reschedule once with 48 hours' notice, using the same booking fee. Rescheduling less than 48 hours before your appointment is a cancellation.

Repeated tardiness, cancellations or no shows may result in being unable to book future appointments.

In the rare event that I need to cancel or reschedule your appointment, you will be offered the next best available slot at a time that suits you, or a full refund.

There is a 10-minute grace period, after which you'll be charged a £10 late fee or your appointment will be cancelled. Please note, being 'close by' doesn't count.

Significant lateness may result in your style being adjusted to fit the remaining time, or your appointment being rescheduled at the loss of your booking fee.

The following fees will be applied where applicable:

To ensure the best result, your hair must be:

• At least 5 inches long and fit into a ponytail
• Freshly washed and fully blow-dried before, unless requested otherwise
• Free from product, including leave-ins and oils

If your hair does not meet these requirements on the day of your appointment, the service may be refused or shortened at my discretion, and your booking fee will not be refunded.

If you are unsure of your hair suitability for your chosen style, please DM, WhatsApp or Text me before booking.

It is your responsibility to disclose any allergies, scalp sensitivities, skin conditions or relevant medical information before your appointment. I cannot be held liable for reactions, irritation or complications arising from conditions not disclosed in writing.

If you have not had a particular service or product used on your hair before and have concerns, please request a patch test in advance of your appointment.

To ensure the best result, your nails must be:

• Free from damage, infection or wounds
• Free from product, including hardener gels or any polishes

If applicable, please book a soak-off service with your appointment.

If you are unsure of your nail suitability for your chosen design, please DM, WhatsApp or Text me before booking.

All services are non-refundable. However, your satisfaction matters, and I will always try to accommodate you where possible and reasonable.

Any concern(s) about your service must be raised within 48 hours of your appointment so it can be addressed promptly.

Issues raised outside of this window may not be eligible for adjustment or correction.

For the safety of myself and others, please do not come to your appointment if you're unwell or have Covid, cold, flu or fever-like symptoms.

No plus ones. No under-16s.

BYOYIN reserves the right to refuse or end a service in cases of disrespectful behaviour, intoxication, unsafe conditions or where hair or nails are found to be in a condition that cannot be safely worked with.

In these cases, the booking fee will not be refunded.